Ran-20, Rajendera Anuvrat Tower, Commercial Complex, Wazirpur Industrial Area, Delhi-110052

We’re open Monday – Saturday, 10.00 AM – 7:30 PM 

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Your delivery charges will be calculated at checkout.

Which payment methods are accepted in the Online Shop?
  • Credit/Debit card payments: Payments via cards are one of the most widely used and popular methods not only in India but on the international level.
  • Bank transfers
  • E-Wallets
  • Mobile payments
  • Ecommerce payment gateway
How long will delivery take?

The time taken for delivery usually depends on the Pincode location you want the order to get delivered to.

You can find the expected delivery date at the checkout page while placing the order.

How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

What exactly happens after ordering?

After ordering you will promptly receive an order confirmation via e-mail. After the order has been processed in our database, the package will leave our warehouse on the same day, or at the following work day. Orders via pre-payment are sent out on the day we receive the payment.

Do I receive an invoice for my order?

The creation of a purchase order is the first step in a business transaction, it is issued by the buyer and authorizes a seller to provide a product or service at a specified price. The invoice is a bill issued by the seller when that product has been delivered or the service has been completed.

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